Order not received

Re. Order no. 102085106 for a Turnigy 2.2 motor, ordered on 19/09/2919. This hasn’t been received yet. Please can you tell me when I will receive it. I spoke on live chat to Rissa on 21/10/2019. She said I would receive an email about my order within 24 hours, but nothing has ever arrived. Please can you update me urgently. Thank you.
Stephen Hall

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