Error in last invoice

Pascal JamesPascal James Club Members Posts: 21

there was an error in my last order from the bargain Europe .. I am looking for an email address to make a claim.
All I find on the site is procedures to return an order. I would like to have what I order.
Where to claim?

Comments

  • WTWUKWTWUK CornwallClub Members Posts: 13,612 ✭✭✭

    Through your account > my orders>submit claim>warranty and follow the instructions to the letter


    You will need to weigh the package and send photos of the package on the scales to ensure Customer Services expedite the correction.

    If you cannot do as they require, you will find the process becomes very convoluted.

  • Pascal JamesPascal James Club Members Posts: 21

    Yes, I will pay, and wait for an HK error :(

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