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Cart icon greyed out

Cart icon greyed out

Answers

  • HobbyKing_SupportHobbyKing_Support HobbyKing Support Posts: 410 ✭✭

    This is typical if you're not signed in. Make sure you're signed in and check again. If the issue persists please let us know via chat or the ticket system:

    https://support.hobbyking.com/hc/en-us/articles/203662684-Live-Chat-and-Email-Support

  • WTWUKWTWUK CornwallClub Members Posts: 12,955 ✭✭✭
    edited August 31

    Not necessarily correct. Many users ARE logging in and it is still greyed out and there should be no necessity to log in, as many buyers pay via the PayPal checkout rather than make an HK account.

    It is an issue mostly where users have advert/popup blockers that see the floating cart element as a popup.

    It is a well documented Magento issue, and your web developers should be aware of the relevant fix.

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