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How to get a missing item in a shipment ?

ingemaringemar Club Members Posts: 1

Got a shipment today .. one item missing .. tried to make a claim but the topic is not covered. So far i had 3 shipments :_)
first one with a faulty item.. second one was lost in space for a while and now the third with missing item ..
i´m not a happy dude.. but the 2 first shipments are solved .. but still .. where to claim the missing item ?

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