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paypal

Hello, I can not pay my order, when I choose Paypal checkout, it appears this error message: PayPal gateway has rejected request. This invoice has already been made for this InvoiceID (# 10412: Duplicate invoice). I do not understand, what is the solution ??

Comments

  • ThierryGThierryG Club Members Posts: 2

    No solution yet ...

  • Jym73Jym73 BretagneClub Members Posts: 142
    edited August 28

    @ThierryG said:
    No solution yet ...

    Since one month...And also, no answer from anybody from HK, already many threads and support tickets opened about this problem, it is like this problem doesn't exist for them. When i read some answer from the HK team about many other problems on the new website their answers look like jokes.

  • ketokoleketokole Club Members Posts: 7

    Bonjour
    J'avais aussi ce problème de rejet paypal mais il semble qu'à ce jour(30/08/17) HK
    ait trouvé d'ou venait le problème.
    Bien dommage que HK ne soit pas très communicatif sur ce "dysfonctionnement"
    car les bloqueurs de pubs et les différents navigateurs n'y sont pour rien et paypal
    a toujours fonctionné pour ma part.
    Bonne journée à toutes et à tous
    ;)

  • Jym73Jym73 BretagneClub Members Posts: 142

    Merci pour le retour. Mais comme par hasard ce que je voulais commander est OUT OF STOCK maintenant, sacré hobbyking, toujours un plaisir de passer chez eux. C'est décidé, j"oublis hobbyking pour un bon moment.

  • HobbyKing_SupportHobbyKing_Support HobbyKing Support Posts: 410 ✭✭

    We're working on correcting the PayPal sync issue. For some folks this has been resolved but if the problem persists for anyone please contact us via the chat/support system:

    https://support.hobbyking.com/hc/en-us/articles/203662684-Live-Chat-and-Email-Support

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