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why is it necessary to select country code and currency every time i log in? Very annoying.

???

Answers

  • HelperHelper Club Members Posts: 314 admin

    @RLI46 I suggest you discuss this directly with customer services. Try the "live chat" link at the bottom of the HobbyKing main page.

  • WTWUKWTWUK CornwallClub Members Posts: 13,296 ✭✭✭

    Rubbish. CS will just tell him to change browser etc. when it is the website configuration that is faulty.

  • HobbyKing_SupportHobbyKing_Support HobbyKing Support Posts: 498 ✭✭

    This seems to be a localized issue since it's not a widespread problem. Folks using VPNs will of course have this problem and in some cases we've seen certain anti-virus/malware software mess with IP recognition. We're working to make sure it's all ok on our end so check often for updates and to see if things have improved.

  • Jym73Jym73 BretagneClub Members Posts: 142

    Same here. I have no problem with this on many other websites, only on HK. But as i can't place an order with paypal (which happen only on the HK website also) i don't come often on HK wbesite anymore, i prefer place orders elsewhere, faster and more efficient.

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