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Shipping of dangerous goods to Canada.

HK is missing tens of thousands of dollars in sales because they won't take the time to resolve the LiPo shipping problem to Canada. As a spin off of this many people in my club and others in the Country will not purchase from HK. Why buy everything but the battery for your electric model and pay shipping twice from two different hobby shops. HK can ship DG item to other countries There must be a way to fix this. ALSO advise the customer that you are unable to ship the DG item before they pay for it as that causes work for HK ppl to cancel and refund as well as the customer looses money on the exchange rate.

Answers

  • HobbyKing_SupportHobbyKing_Support HobbyKing Support Posts: 500 ✭✭

    We're always working to correct issues like this but please be advised that this is not due to our policies, it's the shipping companies and in some cases the nation's government. All we can suggest at this time is that you keep checking the site for updates since these concerns change very often.

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