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Quanti giorni servono per una spedizione dal magazzino europeo in italia?

From other sites, ordering from the European warehouse I receive the material in 4 or 5 days
I thought it was the same shipping time as Hobbyking from the European warehouse, but after 2 weeks I did not receive anything yet.
Furthermore, on order 101088064 the order status is complete.
I hope it does not turn out as if it were delivered, I received nothing.
Besides the obvious solution to wait a few more days, what else can I do?

Answers

  • Gary49Gary49 Club Members Posts: 36 mod

    I would contact "Customer Service" and see if they can help. Normally orders from the EU warehouse are very quick, I am in the UK and ordered something from them a couple of weeks ago and it arrived within 3 days.

  • HobbyKing_SupportHobbyKing_Support HobbyKing Support Posts: 512 ✭✭✭

    Your order had shipped via Standard (No Tracking) Mail on Jan 29.

    We usually open an investigation for an order that has exceeded the allocated time for delivery.

    However, due to your chosen shipping method, there is no tracking number available so we can not request for an investigation. All investigations require a shipping method that generates a tracking number.

    I have confirmed that your package has not returned to the warehouse, so please check regularly with your local post office as they may have your package held there. Please be advised that HobbyKing is not liable for any lost parcels that are shipped via Shipping Method: Standard and Registered (No Tracking Mail).

    I wish you the best, and I hope you are able to retrieve your parcel.

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