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Hi Do hobby King ship to Canada I tried to order a gas engine but they say the could not ship

Ruth LeeRuth Lee Club Members Posts: 1

Do you ship to ca

Answers

  • HobbyKing_SupportHobbyKing_Support HobbyKing Support Posts: 388 ✭✭

    Yes, we most certainly do ship to Canada. If you're trying to purchase on the site and it says it cannot be shipped than it's likely an issue with the shipping companies not allowing the item you're trying to get. They've cracked down on what they consider "Dangerous Goods" and though I've never seen an engine be described as such that may be the issue. If you continue to get an error than please open a support ticket and we can look into this further for you.

    https://support.hobbyking.com/hc/en-us/articles/203662684-Live-Chat-and-Email-Support

  • WTWUKWTWUK CornwallClub Members Posts: 12,853 ✭✭✭
    edited November 14

    Whilst it is a fact that shipping companies are clamping down on dangerous goods, it is the remit of HobbyKing to mark, or not mark stock items as dangerous goods on the website backend.

    Shipping companies rely on the seller to make that decision. Suggest whoever manages website inventory product classes as far as DG's are concerned has a look ...

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