I am trying to charge my new Graphene 1000mAh 2s battery with a new Neutron 80W charger. First, (even though I have removed the protective plastic from the touch screen) it is very difficult to get a response from the charger's touch screen and second, as soon as I try to charge my LiPO battery, I get CONNECTION BREAK. I have the battery and balance cable connected (although I have tried each separately as well) and I have checked the connections. The battery worked as delivered.
The charger is fed with a 13.8V 12A source.